FAQ’s

Have a question? Check out this handy list of FAQ’s to see if it is answered here first. For other queries please CONTACT US

WHO IS AQUAACCESS4ALL ? 

Aquaaccess4all provides 1:1 inclusive aquatic sessions that focus on water awareness, water safety and customising sessions to the needs of an individual with care and respect to all abilities within the community.

  • All certified AUSTSWIM teachers of swimming and water safety 
  • With years of experience in physical disabilities within aquatic spaces, with the ability to support all needs
  • Specialists in Autism, with 2 Autism Swim approved teachers 
  • Offering a holistic approach that incorporates communication skills, social and community interactions, caters for complex needs, able to deliver water therapy in consultation with allied health professionals
  • Enhancing wellbeing and promoting the idea of #beyourbest in life 
  • Support rehabilitation needs with consultation 
  • Increase/maintain mobility 
  • Vast experience with additional needs, sensory processing needs, intellectual needs, developmental delay. 
  • NDIS participants welcome

WHO CAN WE SUPPORT IN THE WATER? 

Aquaaccess4all prides ourselves on being flexible, friendly and able to support all abilities, ages, needs and are happy to discuss the needs of your enquiry on an individual basis. From toddlers to adults, to access regular swimming lap lanes, toddler learn to swim style programmes, water therapy and hydrotherapy sessions. Your time is yours to build your skills and confidence. We will guide and support your learning and pathway to #beyourbest. 

WHERE DO SESSIONS HAPPEN?

Currently, our preference is to coordinate sessions in the local community complexes. This can be discussed further, however locations are currently in Frankston and Cranbourne.

WHEN DO SESSIONS HAPPEN?

Aquaaccess4all is able to provide sessions (dependant on availability and wait list constraints), during the days of 

  • Tuesdays 1pm – 6pm
  • Wednesdays 9am – 6pm 
  • Thursdays 9am – 6pm 
  • Fridays 9am – 6pm 
  • Saturdays, 9am – 1pm 
  • Sundays, 9am – 2pm 

We look forward to introducing Mondays soon, as demand increases. 

WHAT HAPPENS IN A SESSION?

A typical session is play based, lots of fun, laughs and tailored to the individual. No two sessions are the same. However, all sessions will touch on many of the following principles: 

  • Safe entry to the water, variety and participant specific 
  • Water safety awareness and water confidence building 
  • Balance, mobility, core work or strength work 
  • Breathing, bubbles, submerging (when ready) 
  • Fun, games, songs, for skill practice, streamline position, balance, kicks, floating
  • Use of alternative visual communication aides, such as Aided Language Displays, PECS, Boardmaker images and gestural non verbal prompts to support learning
  • Propulsion and kicking, supported as needed 
  • Community interactions, with promotion of communication/non verbal skills 
  • Relaxation and water play/toys 
  • Exits, climbs, jumps 
  • Checking in with choice of activities and sessions to be guided by the participants energy levels, body needs, goals for the session

We welcome and encourage participant, family and advocate feedback and updates prior to starting the session.

HOW DO I ARRANGE A SESSION/SPOT?

CONTACT US and we will respond to discuss availability and to begin the enrolment process. 

A collection of forms and handbook make up the enrolment package that will need to be completed. Usually this can take a few weeks to arrange and, as part of the introduction to Aquaaccess4all, we love to meet and greet all our new members before we enter the pool.

For the safety of you as a participant and for our staff, all enrolment and orientation forms, a service agreement and information sharing is done prior to splashing into the water. This ensures that we can cater to your needs from the very first session. 

HOW MUCH IS A SESSION?

Aquaaccess4all fees are based on the current NDIS price guide and entry to facility. In order to support the community, social participation we have two fee schedules which can be outlined to you in a separate PDF document or a specific quote can be provided for planning and review meetings. 

At the moment, Aquaaccess4all is able to support NDIS participants that self manage or are plan managed. Invoices are issued after the session and do not incur any GST.

Fully self funded independent paying participants are also welcome. 

WHAT SAFETY PROCESSES ARE IN PLACE? 

All of our instructors are AUSTSWIM certified, this means that we all have current CPR certification and many of us hold first aid qualifications as well. 

Aquaaccess4all holds swim school insurance with IME, a policy that has professional indemnity and public liability. 

We adhere to the code of conduct within the NDIS space and all support staff have a police check and current working with childrens’ checks. The soon to be NDIS Worker’s Screening check will take the place of above checks in the coming year, when re registration is updated by each team member.

If the participant you are enquiring about has specific needs, we can discuss a risk management and emergency plan. 

HOW CAN I SEE MORE OF WHAT YOU DO? 

We love to share updates on our social media pages, you can find us on Facebook and Instagram. Please follow us to keep up-to-date with everything related to AquaAccess4All.